CUSTOMER CARE FINANCE HPI

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About Us
A40, EYNSHAM, WITNEY, OX29 4EF HOME    CAR SALES WORKSHOP SERVICES

 

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TEL 01865 881367

 

30 Day Exchange Pledge

 

We are so confident of the quality of our vehicles and our commitment to Total Customer Satisfaction that we offer our customers a 30 Day Exchange Pledge. 

In the unlikely event of your new car developing a major mechanical or electrical defect within the first 30 days of ownership we will loan you a free courtesy car and will endeavour to repair your car immediately. If we are unable to do so within 7 days then you will be able to exchange your car with us for another one of equal value.

Conditions for 30 Day Exchange Pledge

  • If you choose a car of greater value then you will be responsible for the difference.

  • The vehicle must have covered less than 1000 miles since sale and must be in the the same condition (subject to reasonable wear and tear) as when it was delivered to you, apart from the faulty component.

  • In the event of a disagreement through abuse or misuse we will instruct the RAC to conduct an examination of  the vehicle.

This pledge is designed to clarify how we would look after you  should a major problem occur and is in addition to your statutory rights

 

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