Frequently Asked Questions
| Q.
I have seen a car on the Internet but cannot come to view for a few
days. |
|
A. Our business is aimed at
selling cars over the internet and this is a common occurrence. You may
reserve the car, subject to your inspection, over the phone with a £200.00
deposit payable by credit or debit card. We prepare our cars well and
describe them accurately, and are confident you will not be disappointed.
If, however, when you come to view the car you are not satisfied with it
then your deposit is fully refundable and we will contribute up to £50.00
towards your travelling expenses. Our local Rail Station is Oxford and we
are happy to collect you from there.
|
| Do you take part-exchange? |
|
Yes we do, but our cars are
priced to sell and if your car does not fulfil our "Retail"
criteria then we will allow an Auction valuation
|
| What methods of payment do you
accept. |
|
Most buyers
pay by debit card. We also accept Bank drafts and Building Society cheques
during banking hours. Personal Cheques will need at least 5 days to clear
and we do take cash. Deposits can be paid by Credit Card but larger balances
are subject to a 1.75% transaction fee.
|
| When and how
can I contact you |
|
We are
contactable most of the time as the garage number
01865 301911 is
programmed to divert to a mobile whenever necessary. In the event of
no reply please leave a message. Alternatively you may
contact us
|
| Can I make an appointment to view a
car after hours
|
|
We will
always try to accommodate you wherever possible. |
| Can you find the car of my choice. |
|
We aim to
fulfil our customers requirements rather than pressure selling them the
wrong vehicle. Let us know exactly what you are looking for and we will
endeavour to track it down for you. |